Orders are processed and shipped via USPS and ship Monday through Friday, with the exception of national holidays. Our orders are packed with 100% recyclable geami paper in recyclable boxes.
After placing your Alima Pure order you will be sent a receipt and order summary via email. Please allow 2-4 business days for order processing.
Please note that free shipping is applied after discounts and before taxes.
US AND PUERTO RICO
Standard: 7 - 10 business days, $6.00
Free Standard shipping on all U.S. orders $50+ (4-5 business days)
Expedited: 4 - 6 business days, $10.00
Premier: 2 - 3 business days, $35.00
*Please note that our orders to the U.S. and Puerto Rico ship USPS and may experience some delays. If you have any questions we're here to help. Please email us at firstname.lastname@example.org
Standard shipping: 15 - 25 business days, $15
Free Standard shipping on orders $150+ (15 - 25 business days)
Expedited: 4 - 7 business days, $25
PLEASE NOTE: Standard orders ship USPS. Expedited orders ship FedEx. Shipping charges do not include customs fees. You are responsible for any customs fees, duties or taxes. Transit time does not include delays due to customs processing.
International Shipping: 4 - 10 business days, $35
International orders will ship FedEx. Shipping charges do not include customs fees. You are responsible for any customs fees, duties or taxes. Transit time does not include delays due to customs processing.
WE SHIP TO:
Canada, Japan, and the United Kingdom.
Please note: we are updating our returns system currently so please bear with us while we finish that transition.
We want you to love your Alima Pure products. If you are not completely satisfied with a purchase*, please email us at email@example.com within 30 days of purchase to initiate a return.
Please allow two weeks from the date you ship your return for us to fully process your refund. Please note that shipping fees are nonrefundable and return shipping fees will be deducted from your total return.
*We regret that we are not able to process exchanges and we are not able to accept returns on the following items at this time: those marked final sale, incomplete sets, sample sized products, and Find Your Match sets.